Your Privacy
The law requires that we protect the privacy of health information that may reveal your identity. The law also requires that you must be notified of any breach should occur regarding your health information.
Emma providers are not employees of Emma.
Emma providers offer services to individuals via a HIPAA compliant, secure, online video platform.
A general written consent which we must obtain from you in order to use and disclose your health information for the purpose of providing you with care and treatment, to obtain payment for that care or treatment, and to conduct our business operations. We must obtain this general written consent the first time we provide you with care and treatment. This general written consent is a broad permission that does not have to be repeated each time we provide you with care and treatment.
An opportunity to object which we must provide to you before we may use or disclose your health information for certain purposes. In these situations, you have an opportunity to object to the use and disclosure of your health information in person, over the phone or in writing.
There are some situations when the law does not require that you provide written authorization before your health care information is used or disclosed:
Exception for treatment, payment and business operations: We will only obtain your general written consent one time to use and disclose your health information in order to care, treat your condition, collect payment for that care/treatment or conduct our business operations. In some cases, we may disclose your health information to another health care providers or payor for its payment activities and certain of its business operations.
Disclosure to family/friends involved in your care: We will ask you if you have any objections to sharing information about your health with your friends/family involved in your care. If you have allowed a family member or friend to be present at BCS Group for the purpose of participating in a communication during the court of receiving treatment at BCS Group, it is not always necessary to sign a written authorization.
Exception in Emergencies or Public Need: We may use/disclose your health information in an emergency or for urgent public needs. For example, we may share your information with authorized public health officials of NYS or NYC health departments who are designated to investigate and control the spread of diseases.
Exception if information is completely de-identified: We may use/disclose your health information if we have removed any identifying information that might identify you so that health information is completely de-identified.
How to access your health information: You have the right to request to review and/or receive a copy of your health information. BCS Group has 10 business days to review and respond to your request.